Client Name: The Square
Website: www.squarerestaurant.com

The Square required an EPOS system that was effective, efficient and accessible, while also providing something well suited to a two Michelin starred restaurant. Service on the restaurant floor would need to be maintained at all times, so all aspects of the system would need to be quick and simple, so attention is always focused upon the customers. Support, Maintenance and Back Office management were also key considerations, areas which Bleep are renowned for excelling in, reasons for Bleep being the chosen EPOS supplier.

Bleep were tasked with installing a system with full integration between all areas, be it the bar, restaurant floor or kitchen areas and that could guarantee the simple, standard operation tasks expected could be handled effectively. Management at The Square also opted for full Web Back Office, so sales, stock and staff could all be controlled and managed away from the site in unparalleled detail.

The Square has consistently benefited from their Bleep EPOS till system, as staff can focus on providing the service that is expected from such an esteemed venue, with any transactions and processes being quick and easy for all users, imperative in an environment where time is a premium.

Key Facts: Site:

• Two Michelin star fine dining restaurant
• Based in Central London
• Open since 1991
• Consistently rated and reviewed as one of London's best
• Co-owned by Phillip Howard
• who is also the head chef
• and Nigel Platts Martin

Key Facts: Equipment:

• R4 Software
• 1 x SRP-350 Receipt Printers
• 4 x SRP-275 Kitchen Printers
• 1 x Cash Draw
• WBO Back Office Software

"Bleep has provided us with an EPOS solution which is fast, reliable and easy to use, allowing our staff to focus upon delivering first class customer service"

Ben Crofton, General Manager, The Square, Mayfair

Client Name: Oyster and Otter
Website: www.oysterandotter.co.uk

Bleep was chosen, despite a competitive tender process, due to our proven track record servicing the Dining industry and also through Bleep's reputation of quality and innovation as a designer and manufacturer of touch screen till terminals.

The Oyster and Otter required a fully integrated EPOS system that offered point of sale efficiency and effectiveness in the restaurant, at the bar, and in the takeaway, while providing overall management and control over stock, sales and staff. The system also needed to be flexible enough to changes, both in the short term, in terms of daily menu amendments and the long term, in terms of the businesses future growth.

Although this presented some challenges for Bleep, due to the required integration of features and functionalities of multiple industries all in the one operation, the installation and was quick and simple, with our EPOS system exceeding requirements since the initial opening. Benefits realised by the firm include, high levels of customer service and a positive customer experience at the POS while also generally providing efficiency and control over stock, sales and staff.

Key Facts: Site:

• Independent
• family run business
• Seafood led gastro pub
• Specialises in locally sourced fish and meat dishes
• Based in Feniscowles
• near Blackburn
• Opened in March 2011

Key Facts: Equipment:

• 4 x TS-750 Touch Screen Terminals
• R4 Software
• 3 x Cash Drawers
• 3 x SRP-350 Receipt Printers
• 1 x SRP-275 Kitchen Printer
• BBO Back Office Software

"The results of implementing a Bleep EPOS Solution have exceeded expectations, even such a short time after opening. We highly rate both the Bleep equipment and the Bleep people, and certainly made the right choice with Bleep!"

Joycelyn Neve, Owner/Manager, Oyster & Otter

Client Name: Corrigan's
Website: www.corrigansmayfair.com

Upon its opening in 2008, Corrigan's required an EPOS system that would hit the ground running, a reliable till system that would not experience any teething problems and would improve the experiences of staff and customers alike. In a fine dining restaurant establishment, especially one that is the home of an acclaimed chef like Richard Corrigan, first impressions are essential, so there was alot of pressure on Bleep to get it right, from the off.

Despite the pressures, the Bleep team was firmly within its comfort zone and installed a reliable system that has assisted with the running a highly successful restaurant for over 3 years. Due to the environment and the acoustics, the terminals needed to be unobtrusive, carrying out any task in an effective and efficient manner, enabling Corrigan's staff to do what they do best and also adding to the overall customer experience.

Corrigan's have reaped the benefits of its Bleep EPOS system, terminals and software that are robust and reliable and that never have an adverse impact on the running of this fine dining establishment. Staff productivity and overall efficiency are just two visible benefits, with things kept simple, yet effective, ensuring all areas of the operation run smoothly.

Key Facts: Site:

• Award winning fine dining experience
• The newest home of acclaimed Irish chef
• Richard Corrigan
• Opened in November 2008
• Focuses on quintessential British cuisine
• Menus compiled from seasonal
• naturally grown produce

Key Facts: Equipment:

• 5 x TS-700 Touch Screen Terminals
• 253 Software
• 4 x SRP-350 Receipt Printers
• 3 x SRP-275 Kitchen Printers
• 2 x Cash Drawers
• Samstock Back Office

"I have been using Bleep EPOS solutions for over 9 years now and have installed them in 6 other restaurants and I can honestly say that it is one of the most robust and reliable system available today."

Cyril Lommaert, Operations Director, Richard Corrigan Restaurants Ltd

Client Name: Bentley's Oyster Bar and Grill
Website: www.bentleys.org

Bentley's Oyster Bar and Grill is a London icon, steeped with history and tradition and another Richard Corrigan run establishment. A fully integrated EPOS system, with Touch Screen Terminals, Printers and Back Office software, was needed to keep all areas of the site in constant contact, allowing this fast paced, and high end operation to run efficiently.

We managed to install something that fit seamlessly into the surroundings and atmosphere of a Victorian Oyster bar, which also assisted in the efficient running of the whole site. Tasks of any nature, whether simple or complex, can be done in a quick, yet effective manner, and are all easily accessible for staff and other users.

A Bleep EPOS till system has certainly benefitted Bentley's in terms of their overall efficiency, staff productivity and communication between all areas of the restaurant. In addition, management can monitor all aspects of the operation, providing for greater control of everything, from trends to stock, allowing for more informed decision making. Bentley's will be undergoing an upgrade in the coming months, further proving their loyalty and satisfaction with Bleep, also emphasised by the length of our working relationship and number of establishments we work with.

Key Facts: Site:

• Iconic London restaurant
• Now in its ninth decade
• Taken over by the award winning Richard Corrigan in 2005
• Serves Oysters
• Fish and Seafood
• Situated in a historic Victorian building

Key Facts: Equipment:

• 6 x TS-600 Touch Screen Terminals
• 253 Software
• 5 x 150
• 1 x SRP-275 Kitchen Printers
• 2 x SRP-350 Receipt Printers
• 4 x 270
• GSS Back Office

"Great after sales service and support as well as bullet proof like terminal screens are invaluable tools in a fast pace, high end catering operation such as ours"

Cyril Lommaert, Operations Director, Richard Corrigan Restaurants Ltd

Client Name: Princess Victoria
Website: http://www.princessvictoria.co.uk/

Bleep was selected as Princess Victoria's EPOS supplier due to their desire to deal directly with the manufacturer and our experience and proven track record catering for pubs and bars. This popular gastro pub required a complete EPOS solution to integrate all aspects of the business, such as the bar, dining room and wine and cigar shop, with overall site management through Web Back Office.

We ensured all requirements were fulfilled, so each service area could function effectively at all times. The printers were required to communicate orders between the areas and the kitchen, so orders could be easily processed without errors. W-BO managed and controlled as of these aspects, providing in-depth sales, staff and stock data allowing all aspects to be controlled and managed to potentially boost the efficiency of the operation.

In terms of benefits, the Princess Victoria has seen an increase in its point of sale efficiency, with transactions now quick and easy, with queues and service time reduced. This has led to improvements in the customer experience, as staff can focus upon their service delivery and engagement with customers. W-BO has also given the firm greater control and improved management tools, allowing for more informed decisions on stock, prices and staffing levels.

Key Facts: Site:

• Award winning Gastro pub
• Victorian Gin Palace in the heart of shepherds bush
• Provides a diverse and extensive bar and high quality dining
• Also offers a Wine and Cigar shop
• Built in 1829 the building has been authentically restored to its former glory

Key Facts: Equipment:

• 4 x TS-700 Touch Screen Terminals,R4 Software
• 4 x SRP-350 Receipt Printers
• 1 X SRP-270 Kitchen Printer,3 X Cash Drawers
• WBO Back Office Software

"Bleeps innovative and cutting edge hardware has assisted us in improving efficiency at the point of sale, while W-BO gives us complete control over all aspects of our operation"

James Mclean, Proprietor, Princess Victoria

Client Name: Queens Park Rangers FC
Website: www.qpr.co.uk

Queens Park Rangers Football Club, with catering and hospitality provided by Azure Catering, required a flexible EPOS solution for their Loftus Road stadia that only Bleep had the experience to provide. The first phase of the project required a full EPOS solution to equip the kiosks and members bar areas with a system that would excel in a fast service environment.

Bleep installed an effective solution geared towards a this specific environment, which also dealt with the unique factors sports stadia and events venue entail. Due to limited space in the kiosks, our terminals had to be small, to fit into the surroundings, but also quick to limit queues and reduce service time, maximising the spend per head and customer experience. In order to assist with this, our terminals in the kiosk areas also offered the option for contactless payment, one of the first stadia's to do so; ensuring service during the match, without missing the action.

Since installation, service times are as fast as ever, thanks to Bleep and the contactless payment integration, while still maintaining the highest standard of service. Phase 2 of the project, to be implemented soon, will cover the entire stadium, including the executive and conferencing facilities, providing QPR with a complete, first class solution, for first class facilities.

Key Facts: Site:

• Home of Queens Park Rangers FC 2010/11 Football League Champions
• Located in Shepherds Bush London
• Currently capacity is around 18500 (seated)
• The ground opened in 1917
• Consists of Concourse areas, Kiosks, Private Boxes and Lounges

Key Facts: Equipment:

• TS-700 Touch Screen Terminals
• R4 Software
• 4 x SRP-350 Receipt Printers
• 1 x SRP-275 Kitchen Printers
• Cash Drawers
• GSS Back Office Software

"Our primary need is to service large volumes of customers in short periods of time. Bleep EPOS solutions allow us to do this, as the terminals are quick, robust and reliable, allowing our staff to engage with customers and improve service delivery and the overall customer experience."

Louise Herridge, General Manager, Azure Catering at Queens Park Rangers FC

Client Name: MEN Arena
Website: www.men-arena.com

Bleep are the supplier of EPOS solutions for two of the MEN Arenas most coveted areas, The View Bar, an alternative to the concourse areas, and the arenas Executive Suites, of which there are 24, with private bar, full catering menu and waiter service. Both areas required a solution that was fast and accessible, with various printing functionalities, all managed and controlled by BBO Back Office software.

What we installed was a solution that was quick and effective in processing transactions, a vital attribute for a leading events venue, as service time is limited during any event, so fast transactions are necessary to maximise sales. In addition, the terminals needed to be simple and straight forward to use, assisting with service speed and also because of high volumes of staff, meaning users differ on an event by event basis.

Both the View Bar and the Executive Suites have reaped the rewards of a Bleep EPOS solution, with our user friendly terminals allowing all staff, both new and existing to provide a fast and effective service, ideal for queue busting a dealing with large numbers of requests in short spaces of time, ensuring and encouraging customers to make purchases as and when they require.

Key Facts: Site:

• 4 x TS-700 Touch Screen Terminals
• R4 Software
• 2 x SRP-350 Receipt Printers
• 1 x Kitchen Printers
• BBO Back Office Software

Key Facts: Equipment:

• 24 x TS-700 Touch Screen Terminals
• 24 x SRP-350 Receipt Printers
• 1 x Kitchen Printer
• 1 x Bar Dispense Printer

"Our staff find the terminals very user friendly and they allow us to process customers orders much more quickly. This is important to us as we are constantly striving to give our customers the highest level of service"

Sue McCarthy, Food and Beverage Director, MEN Arena

Client Name: Bridgewater Hall
Website: www.bridgewater-hall.co.uk

The Bridgewater Hall required an EPOS solution which could ensure consistency and control throughout the site, covering all of the different areas, such as the Charles Halle restaurant, the Bridgewater Hall shop and the various bars. This presented a unique and complex challenge for Bleep, due to the multiple industry style site set up, but also with the usual arena issues needing to be considered.

Bleep installed an EPOS solution that worked effectively in all areas, despite the differing needs. Speed and reliability were pivotal in the success of this installation, as the Hall hosts hundreds of performances every year, servicing millions of customers. This prestigious client is not only an enviable customer to work with and supply, but also a working example of Bleep's flexibility and ability to cater for all industries in any environment.

The Hall has benefited from the implementation of a Bleep system in a number of ways, primarily, in assisting the staff in providing the highest level of service and the best customer experience one would expect from a world class music venue. Our fast and user friendly terminals allow staff to focus on customers, while also tackling issues such as queue busting, crucial when customers often want to be served quickly, in large volumes and short time spans.

Key Facts: Site:

• Managed by SMG Europe
• Manchester's prestigious international concert venue opened in 1996
• Hosts over 250 musical performances a year as well as conferences and events
• The auditorium seats over 2400 people
• Also home to an award winning cafe bar and restaurant

Key Facts: Equipment:

• 13 x TS750 Touch Screen Terminals
• WinRest Software
• 13 x SRP350 Receipt Printers
• 2 x SRP275 Kitchen Printers
• Cash Drawers
• W-BO Back Office Software

""Our staff find the terminals very user friendly and they allow us to process customers orders much more quickly. This is important to us as we are constantly striving to give our customers the highest level of service""

Sue McCarthy, Food and Beverage Director, SMG Europe

Client Name: Fastoche
Website: www.fastoche.com

Fastoche, a fast service pasta, soups and salads concept, required a unique EPOS system designed specifically around the concept, the brand and the location. In terms of functionality, the usual fast service features were required, catering for made to order produce, while the terminals had to fit into the surroundings and reflect the corporate brand and image Fastoche wanted to portray.

The new Bleep TS-915 was an ideal match for Fastoche, the stylish and sleek design fit the site and the brand image perfectly, with the additional rear, customer facing, video display an exciting new feature. Regular menu changes can be implemented effectively and efficiently, and made to order products are processed in a simple, straight forward manner, all operated and maintained in a user friendly and accessible way.

Fastoche has benefitted from a tailor made Bleep EPOS till system in a number of ways, through speedy service and reliability, with cutting edge technology and the latest in innovative hardware. The TS-915's rear video display engages customers with brand messages and adds to the overall customer experience and atmosphere, as a trendy, unique concept, assisting in allowing the store to fit in seamlessly in the affluent and cosmopolitan surroundings of Brunswick.

Key Facts: Site:

• London's latest alternative eat in or take out venue
• A new fast food pasta concept
• Provides fresh food and drink in a fast service environment
• Salads and soups and made to order pasta
• Opened in early 2011

Key Facts: Equipment:

• 3 x TS-915 Touch Screen Terminals
• Including rear video display
• Winrest Software
• 4 x A10 Thermal Printer
• 3 x Cash Drawers

"As a unique concept, we required a unique EPOS solution. Bleep has managed to provide this, enhancing our customers experience with fast and reliable transactions and the TS-915's rear video display."

Lionel Cohen, Executive Director, Fastoche

Client Name: Gelato Mio
Website: www.gelatomio.co.uk

Bleep was selected as Gelato Mio's EPOS provider largely due to our Web Back Office (WBO) product but also because of our reputation and experience of catering for multiple site operations. Complete management and control over all their sites was required, with the scope and flexibility for this to adapt in line with their changing and growing business, something WBO and our EPOS terminals and software provided.

In addition, a slick, yet effective, and reliable service was required, without damaging the authentic Italian experience. Long queues were a frequent sight due to the popularity of their products, therefore Bleep needed to ensure that the system was capable of queue busting, while also helping to add to the traditional Italian ice cream parlour experience. While speed was required, a positive customer experience and high levels of service were essential, so user friendly terminals was essential, assisting staff in providing a positive image.

Gelato Mio have seen multiple advantages as a result of working with Bleep, but mainly through the ability to control and manage multiple sites, and analysing customer changes and trends. Our terminals also assist in establishing Gelato Mio's reputation as a customer friendly and authentic experience, through a slick service and positive impression at the point of sale.

Key Facts: Site:

• Italian ice cream Company
• Offers gelato and sorbetto in addition to authentic Italian coffee and pastries
• Provides the traditional Italian ice cream parlour experience
• Opened its first site in July2008
• Currently have 8 stores with more opening soon

Key Facts: Equipment:

• TS-750 Touch Screen Terminal
• R4 Software
• SRP-350 Receipt Printer
• SRP-275 Kitchen
• Printer
• Cash Drawers
• WBO Back Office Software

"The management data that WBO provides us with complete control and analysis of our different stores - thus improving our efficiency and also allowing us to adapt to changes quickly."

Jorge Magallon, Corporate Strategy Executive, Gelato Mio

Client Name: Salford City Reds
Website: www.reds.co.uk

Salford City Reds, an English Rugby League club who play in the Super League, required an EPOS Solution in the Retail Store at their new home. Cost effectiveness and value were primary concerns, but reliability, speed and ease of use also crucial factors. Bleep was identified following extensive research to select the best equipped supplier, highlighted by our work at similar operations, such as Liverpool FC and the Manchester Arena.

The Reds chose to install the Bleep TS-915 Terminals, with cool and sharp black and white lines, aesthetically in keeping with the rest of the environment. Customer Facing Displays were also required specifically for digital advertising, be it club fixtures and news, special offers, or paid for third party advertisements. The usual peripherals completed the solution with Web Back Office also deployed to allow for complete control and management of all online and offline sales and stock.

Salford's operation has immediately benefitted from the install of a Bleep system, an EPOS system now in fitting with the impressive surroundings of the Salford City Stadium. The increase in footfall on match days meant it was imperative that the tills could serve as many customers as possible, which they do in a fast and simple fashion. Our Customer Facing Displays are a new revenue source through advertisement opportunities as well as up-selling Reds products and services. W-BO ensures a level of management and control the club has not seen before, allowing for more informed decisions on sales, stock and staffing.

Key Facts: Site:

• English Rugby League club formed in 1873
• Club Store in newly built Salford City Stadium
• Stadium built as a joint venture between the local council and Peel Holdings
• The development includes offices player facilities hospitality boxes concessions community resources and two community outdoor sports pitches
• Recently joined on site by Rugby Union side Sale Sharks

Key Facts: Equipment:

• TS-915 Touch Screen Terminals
• Customer Facing LCD Video Display
• Laser Scanner
• Bleep A10 Printer
• Cash Drawers
• R4 Software
• Web Back Office Software

"The Bleep system is fast and simple to use and the aesthetics and visual impact of the terminals has impressed all concerned."

David Tarry, Chief Executive Officer, Salford City Reds