Frequently Asked Questions
Bleep UK PLC is a supplier, designer and manufacturer of innovative, flexible and reliable EPOS solutions and touch screen till systems. We cater for bars, nightclubs, pubs, restaurants, cafes, colleges, universities, stadia, arenas and retail shops and is one of the UK’s only companies to design and manufacture its own EPOS terminals. We have been established since 1981 and have serviced the retail and hospiatlity markets throughout this time.
Point of Sale (POS) is the location where a transaction occurs, usually where goods are sold to customers, an area where a till, cash register or touch screen terminal can be found.
Electronic Point of Sale (EPOS) are the electronic devices used to process transactions and capture data at a point of sale, such as our touch screen till hardware, chip and pin devices etc.
Bleep is one of the few companies which can deliver a complete EPOS solution. We manufacture the hardware, develop the software and provide full support for the entire installed till system. We have over 30 years experience in the retail and hospitality industry and our expertise and knowledge is unrivalled, backed up by an impressive client portfolio. We provide touch screen till systems for bars, nightclubs, pubs, restaurants, cafes, colleges, universities, stadia, arenas and retail shops, including some of the biggest names in those industries.
EPOS systems can assist your business in running more efficiently providing a greater level of control over your entire operation. A Bleep EPOS system, including a market leading touch screen till terminal, can help improve staff productivity, customer experience and spend per head levels, while providing greater overall control and management over your entire operation.
We are one of the very few EPOS companies in the UK which designs, develops and manufactures the hardware and we also write our own software applications. Bleep UK PLC is extremely committed to Research and Development and a large budget is apportioned to this on an annual basis. In short, a touch screen till terminal with Bleep’s name on it is designed and manufactured directly by Bleep!
Each solution and system is tailor made and unique to each client, therefore pricing varies accordingly. We would much rather present each quote directly to our clients, illustrating our customer focussed approach and emphasis upon building close working relationships with our clients.
Simply contact your local office by Telephone or email info@bleepplc.com to arrange a demonstration of a Bleep EPOS system and find out how a till system from us can add value to your business. North: +44 (0) 1772 434 222 – South: +44 (0) 20 8961 5200 – Scotland: +44 (0) 1382 561 497
Simply contact your local office by Telephone or email info@bleepplc.com to arrange a demonstration of a Bleep EPOS system and find out how a till system from us can add value to your business. North: +44 (0) 1772 434 222 – South: +44 (0) 20 8961 5200 – Scotland: +44 (0) 1382 561 497
We pride ourselves on having the most robust and reliable terminals on the market however customer support is one of our primary concerns. As standard, Bleep offers support all year round (excluding Christmas Day and New Years Day) from 9am to 10.30pm. We also operate a simple swap-out system to further limit customer inconvenience. Over 90% of service calls are satisfactorily handled over the telephone support line during the initial call.
Our equipment comes with a 12 month full parts and labour warranty and our full maintenance agreement covers all hardware and software defects with an aimed response time of 4 hours to resolve your issues.
Web Back Office (W-BO) is operated on a managed web-server and charged by a monthly subscription based on functionality required. Features available include sales analysis, stock control, EPOS integration to CCTV, fridge/freezer temperature monitoring, customer accounts and loyalty management and wireless drink dispense monitoring.
The Bleep client list is very impressive with over 25,000 installations in the UK, including fast food chains, Michelin star restaurants and a growing base of football clubs and event stadiums. There are no geographic boundaries and with a growing number of Dealers in Europe, America and Asia, our growth is continuous. We have a proven track record of supplying and retaining customers including bars, nightclubs, pubs, restaurants, cafes, bakeries, colleges, universities, stadia, arenas and retail shops.
A two stage training program is considered to be the most effective. Basic training is provided with the system installation with a follow up training session a short time after. Training can be carried out on-site or at a Bleep office. Full manuals and documentation are provided.