Bleep UK PLC offers a full support service to customers, provided by our own in-house team, whether you require advice, upgrades, or should any issues arise. We strive to always keep your EPOS system and Payment solution working. Our out of hour’s service is available to BleepCare Plan customers only for problems of an emergency nature.
The BleepCare plan is the best way to protect your investment in Bleep Technology. It is an annual extended warranty to cover all your hardware and software support requirements. By taking out the BleepCare Plan, you will benefit from FREE unlimited repairs for the life of the support agreement, as well as one-stop service and support from Bleep experts, where most issues are resolved in a single call.
We recognise the importance that your EPOS system plays within your business operation, hence why we have dedicated, trained staff, with knowledge of your business and your system, providing ongoing support whenever you require it.
Christmas Opening Hours
At Bleep, we understand that you may need our help this Christmas. That is why our office and emergency support teams are available throughout.
Our offices are open until 3 pm on Thursday 24th December and then usual hours resume on Monday 4th January. Details of our office and support hours between this period can be viewed by clicking here.
If you are looking for immediate support, please call our Support Telephone Number between 9:30 am and 5:30 pm.
Bleep Central Support: 0844 89 30 888
This single telephone number will provide access to all support services, helping us to assist you more effectively and efficiently, with direct contact with technical support specialists, therefore removing any ambiguity over whom to contact.
We understand the benefits of a single point of contact, with one team who know your EPOS system and your operation inside out. We provide this through our UK based Support department who pledge to continuously drive value for you at a local and national level.
You can also email our support division using the following email address or the contact form on this page:
Please note, any emails not sent to this address will not be received by our support team. This could result in a delay in resolving your issue. Please ensure you save this address and circulate to all relevant staff.
Out of Hours Support
For out of hours support, you can reach the on-call engineers (if you are a valid BleepCare Plan Customer only) between 5:30 pm and 10:30 pm (Monday to Friday) and 09:30 am to 10:30 pm (Weekends and Bank Holidays – excluding Christmas Day and New Years Day);
Additionally, If you would like to find out more about the BleepCare Plan, please call 01772 436222 and press option 2.